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Terms of service

Terms of Service

Last Updated: May 31, 2026

Welcome to Ketaketi Jewels. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

This website is operated by Ketaketi Jewels. Throughout the site, the terms "we", "us", and "our" refer to Ketaketi Jewels.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and any additional policies posted on our website.

If you do not agree to these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information provided by you is accurate and complete.

  • You will use this website only for lawful purposes.

3. Products

We strive to display product images, descriptions, and details as accurately as possible.

However:

  • Colors may vary slightly depending on screen settings and lighting.

  • Handmade and floral jewellery may have minor variations in appearance.

  • Product availability may change without prior notice.

We reserve the right to discontinue any product at any time.

4. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraudulent activity.

You will receive an order confirmation after placing your order.

5. Pricing

All prices are listed in Indian Rupees (INR).

We reserve the right to:

  • Modify product prices without notice.

  • Correct pricing errors.

  • Cancel orders affected by pricing inaccuracies.

Applicable taxes and shipping charges will be displayed during checkout.

6. Shipping & Delivery

We aim to dispatch orders promptly.

However:

  • Delivery timelines are estimates only.

  • Delays caused by courier partners, weather conditions, strikes, natural disasters, or other circumstances beyond our control are not our responsibility.

  • Incorrect customer information may result in delivery delays or failed deliveries.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Currently:

  • Returns are accepted within 7 days of delivery.

  • Approved returns may be subject to a ₹100 return shipping fee.

  • Customized and personalized products are not eligible for return.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Designs

  • Graphics

  • Text

  • Branding

is the exclusive property of Ketaketi Jewels and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload harmful software, viruses, or malicious code.

  • Misrepresent your identity.

Violation of these terms may result in account suspension or legal action.

10. Limitation of Liability

To the maximum extent permitted by law, Ketaketi Jewels shall not be liable for:

  • Indirect or incidental damages.

  • Delays caused by third-party services.

  • Losses resulting from misuse of products.

  • Website interruptions or technical issues.

Our liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Changes will be effective immediately upon posting on this page.

Continued use of our website constitutes acceptance of updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Delhi, India.

14. Contact Information

Ketaketi Jewels

📧 Email: ketaketijewels@gmail.com

📞 WhatsApp: +91 74282 83389

📍 Address:
609/52, Gali No. 3,
Indra Colony School Block,
Near Talab Chowk, Mandawali,
Delhi – 110092, India